This Privacy Policy explains how I-LAN (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit I-LAN.be or communicate with us.
We are committed to protecting your privacy and handling data in accordance with the General Data Protection Regulation (GDPR) and Belgian privacy laws.

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1. Who We Are

I-LAN
Website: I-LAN.ai

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2. What Personal Data We Collect

a. Data you provide directly

• Name

• Email address

• Phone number

• Company name

• Any information given through contact forms, inquiries, or demo requests

b. Automatically collected data

When you browse the Website, we may automatically collect:

• IP address

• Browser type & version

• Device information

• Pages visited & time spent

• Referring website

• General location (city/region, not precise GPS)

c. Cookies & tracking

We use cookies for:

• Basic site functionality

• Analytics (e.g., website performance, traffic insights)

• Improving user experience

You can manage cookie preferences through your browser settings or cookie banner.

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3. How We Use Your Data

We process your data only when we have a legal basis.
Your data may be used for:

a. Legitimate Interest

• Responding to inquiries

• Improving website performance

• Preventing abuse or security risks

b. Consent

• Analytics tracking

• Email newsletters or marketing (only if you opt in)

c. Contractual necessity

• Preparing quotes, proposals, or agreements

• Communicating about services you request

We do not sell personal data under any circumstances.

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4. How Long We Keep Your Data

We retain personal data only as long as needed for the purposes described:

• Contact form messages: up to 24 months

• Analytics data: according to provider retention settings

• Contract-related data: up to 7 years (legal requirement)

When data is no longer needed, it is securely deleted or anonymized.

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5. Sharing Your Data

We only share data with trusted partners when necessary, such as:

• Hosting providers

• Email or CRM tools

• Analytics providers

• Security and IT partners

All third-party processors operate under GDPR-compliant agreements.
We do not sell, rent, or trade personal information.

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6. International Data Transfers

If data is transferred outside the EU (e.g., cloud services), we ensure:

• Adequate protection (EU-US Data Privacy Framework), or

• Standard Contractual Clauses (SCCs)

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7. Your Rights Under GDPR

You have the right to:

• Access your data

• Correct inaccurate data

• Delete your data (“right to be forgotten”)

• Restrict processing

• Object to processing (including marketing)

• Port your data to another provider

• Withdraw consent at any time

• File a complaint with the Belgian Data Protection Authority

Contact us at [insert email] to exercise any of these rights.

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8. Security Measures

We take appropriate technical and organizational steps to protect your personal data, including:

• Encrypted connections (HTTPS)

• Server and database security

• Access restrictions

• Regular security monitoring

However, no website can guarantee 100% security.

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9. Analytics & Cookies

We may use tools such as:

• Google Analytics

• Cloudflare Analytics

• Server-side analytics

Cookies help improve performance and user experience.
You can:

• Accept or decline cookies via the banner

• Disable cookies in your browser settings

A full Cookie Policy can be provided upon request.

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10. Updates to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new “Last updated” date.
Continued use of the Website indicates acceptance of the updated terms.